Karen's School of Motoring believes in protecting your privacy and maintaining the security of any personal information received from you. 
This statement outlines what personal information we collect and how we may use it.

Marketing and Advertisers
We will not send any marketing emails, texts or calls to private individuals or business employees without consent.

Choice/Opt-Out
Our web site provides users with the opportunity to opt-out of receiving promotional/marketing information at any time using the Mailing List page .

Cookies
"Cookies" are part of a normal business procedure to track patterns of behaviour of visitors to our website. 
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.  Like most websites, if you turn your cookies off, some of our services may not function fully.

We also use Google Analytics to analyse the use of our website.  Google Analytics gathers information about website use by means of cookies.  The information gathered relating to our website is used to create reports about the use of our website.

Cookies or Google Analytics does not collect personal information such as your name, email address, postal address or telephone number. 

This information is not stored nor sold or to any parties outside Karen's School of Motoring and is not used to identify you personally. 

Registration and Booking Forms

Contact information that you provide voluntarily, such as when you use our contact form or make an enquiry via phone, may be used to ensure we can provide your chosen service in your preferred area and for instructors to contact you to arrange lessons.

The only data that is stored occurs when a customer books training. 

This may include the following information: your name, address, postcode, phone number, email address & preferred means of contact.  We do not collect sensitive information about you except when you specifically and knowingly provide it.

When you provide us with any data we'll always make clear why we need it and will obtain your consent to use it.  If you provide consent on behalf of another person, you must ensure that you have their authorisation to do so.  We reserve the right to request confirmation to ensure and verify that you have that authorisation.

Sharing your information
We may disclose your personal information with our driving instructors or associated driving instructors who are responsible to Karen's School of Motoring in order to arrange driving lessons or organise a driving test(s).
Otherwise we do not sell or share data unless compelled by law.

We may use the information you have supplied to the driving school directly or via a driving instructor on our website or social media platforms , that may include profile data such as your name, profile pictures, gender, and a testimonial about our services.

Financial Information
Karen's School of Motoring is compliant with the Payment Card Industry Data Security Standard (PCI DSS) via World Pay. 

When you make payment for a service online or over the phone, (payment for driving lessons, booking a driving test, gift vouchers or for driving resource's) personal details and credit or debit card information is private and secure.
We do not keep or hold any credit or debit card details and can provide on request the privacy policies of our payment providers.

External Links
This site contains links to other sites which may be of interest.  However, once you have used these links to leave our site, Karen's School of Motoring is not responsible for the privacy practices or the content of such Web sites. 

Contact us
If you have any questions about our Privacy Policy or information we hold about you or If you wish for your data to be removed or wish to withdraw consent for any of the following reasons;

• If you believe that any information we have about you is incorrect or incomplete,
• In the unlikely event that you believe your information has been misused. 

Please use the Contact Karen's School of Motoring page or if you prefer send an email to webmaster at from the email address you wish to be removed and we will endeavour to amend information promptly. 

Please note that we may keep a record of your communications to help us resolve any issues which you raise.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy with a modification date. 

This policy was last modified on 23rd May 2018